General
Please take time to read these terms and conditions governing the "www.welcomehotel.co.in" website. By accessing this website, you agree to accept, without limitation or criterion, all of these terms and conditions of use. If you do not agree to these terms, please do not use this site.
Site Availability
The Site is accessible worldwide to anyone with Internet access. However, the Site may not be continuously available due to maintenance or repairs or due to computer problems or crashes, disruption in Internet service or other unforeseen circumstances.
Use of www.welcomehotel.co.in
You may only use this website to make genuine and valid reservations or purchases. You may not use this website to make any fraudulent, false and exploratory reservations. You will be financially liable for all uses of this website. You will be responsible to keep your passwords, login and account information in confidentiality.
Reservations, Amendments and Cancellations
The hotel may, from time to time, communicate with the guests, to re-confirm the reservations and to prevent any simulated bookings.
Should the guests wish to amend any reservations, modifications may be made on the website at the earliest convenience. The Hotel will not be liable should it fail to provide its products and services due to unavailability.
In the event that the hotel, for reasons beyond its control, needs to reject or change a confirmed reservation it will use all reasonable attempt to facilitate the circumstances however if no alternative is provided to the Client, the hotel will return any deposit made and consider the reservation to be cancelled. This is the limit of the hotel's liability.
The hotel reserves the right to impose a cancellation charge comprising a minimum of one room nights tariff (inclusive of taxes) in the event of a late cancellation intimation or a no-show at the hotel and/ or any other charges for such cancellations that the hotel may impose in accordance with the policies of the hotel prevailing at that given time.
Welcome Hotel does not guarantee acknowledgement of reservations or transactions made on this site arising from unforeseen circumstances, omissions or errors that may sometimes occur.
Charges and Payment Terms
Welcome Hotel reserves the right to charge a deposit, where applicable, on confirmation of a reservation. If the payment is not complied with, we hold the right to cancel the booking without liability and retain the deposit. Where a deposit is required, payment can be settled by major credit cards (Visa/ Mastercard) or in the event where no credit card is available, settlement in cash is necessary to facilitate the booking procedures.
Internet Rates
Welcome Hotel reserves the right to change, modify and adjust the rates with or without prior notice. The rates are governed and subjected by terms and conditions stipulated by individual hotels from time to time.
Special Offers and Promotions
Offers and Promotions are subject to specific terms, conditions and restrictions listed on the site. We reserve the right to modify or alter any program, offer or promotion at any time.
Limitation of Liability and Disclaimer
Welcome Hotel does not warrant that errors or omissions may sometimes occur. Welcome Hotel does not warrant the accuracy, timeliness, currency and completeness of the contents, including without limitation, any information relating to rates and room availability. Welcome Hotel disclaims any warranty of any kind, whether express or implied, as to any matter whatsoever relating to this web site and other worldwide web links including without limitation, as to the merchantability or fitness for any particular purpose.
Welcome Hotel will not be responsible for any damages including without limitation, damages for loss of profits arising in contract or from your use or inability to use this site.
Welcome Hotel does not guarantee that this site is free from infection by viruses and shall not be liable for any damages or loss.
In no event shall Welcome Hotel nor its subsidiaries, agents, divisions, affiliates, representatives or licensors be liable to any indirect, incidental or consequential damages whatsoever (including, without limitation, damages for loss of profits or loss of information) arising from use or inability to use the contents, even if Welcome Hotel has been informed of the possibility of such damages.
The Site may contain links to other World Wide Web sites, either directly or indirectly and, where possible, we will make clear where such links are being made. Those sites are provided by independent third parties and Welcome Hotel is not responsible for their availability or content.
Cancellation / Guarantee Policy
Cancellation 3 days prior to the date and time of arrival will be entitled to a full refund after deducting a transaction fee of 3% of the transaction value, as is charged by the payment gateway providers which is non-refundable. In the event that cancellations are made less than 3 days prior to arrival, there will be a cancellation charge equivalent to one room night's tariff per the number of rooms booked at the confirmed rate (including taxes).
In case Welcome Hotel is unable to accommodate you for any reason we will arrange accommodation in a similar category hotel and Welcome Hotel will provide you transportation to another hotel and transportation back to our hotel if we are able to accommodate you during the particular stay period.
